Our results driven contact center services will compliment your internal practices and enable your organization to get the most out of your marketing dollars.

We thrive on doing the groundwork that will make you successful.
And, we’re good at it…..REALLY GOOD!

Business to Business

  • Customer Acquisition
  • Customer Growth
  • Customer Retention
  • Database Cleansing

 

Business to Consumer

  • Customer Acquisition, Growth & Retention
  • Appointment Setting
  • Technical Support
  • Market Research

 

Fundraising

  • Donor Acquisition
  • Donor Retention
  • Lapsed Donor Reactivation
  • Capital Campaigns

 

IVR

  • Identify & segment callers
  • Credit Card Transactions
  • Confirmations & Disclosures
  • Voice Capture
  

“Flopak partnered with Thumbs Up, Inc. to conduct a lead generation effort that let our sales team focus on closing deals. Our business went up well over 200%. Now, we just have to keep up with production.  What a great problem to have!”
Gateway Packaging, Flopak Division

  

Click Here for Our Quality Pledge

 

Click here to see a partial list of who we work with

 

Customer Service with a smile

 

 

 

Siemens