“Thumbs Up has served as a terrific extension of our own membership marketing team. When you hire a company to speak for you, it’s easy to worry about whether or not the employees really get your organization, artistically and programmatically. We are confident that Thumbs Up understands our programs as well as our staff does, which is exactly what we want – for them to be considered staff to the constituents they call. Their personalized approach and constant attention to detail helped us to rapidly re-engage lapsed members in a very cost-effective manner.”

Lauren Emond, Member Relations Manager

Columbus Museum of Art